Ticklore
Watch repair tools on bench
Why Ticklore

What a Single Bench
Actually Changes

Watch repair that is documented, measured, and explained — not just completed. The advantages here are specific, not general.

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Core Advantages

Six Things That Shape Every Job

One Technician, One Watch

The person who takes your watch at intake is the person who works on it. No handoffs, no relay, no accountability gap between who assessed it and who opened it.

Documented From Start to Return

Condition at intake, measurements taken, parts touched, and results achieved — all recorded in writing on a stamped bench card that goes back to you with the watch.

Measurements, Not Estimates

Power reserve before and after overhaul. Pressure figures on a printed test sheet. Numbers you can read and keep — not verbal reassurances that work was done correctly.

Agreed Scope Before Work Begins

Price is set before the first tool is picked up. If additional parts are needed, a separate quote is issued and confirmed. Nothing is added to the bill without your explicit agreement.

Adapted to Penang's Climate

Lubricants, gasket materials, and service intervals are chosen with tropical humidity in mind. Care notes issued at return reflect actual local conditions, not factory guidelines written for Switzerland.

Owner Holds the Archive

Dial archive projects produce a folder describing every decision taken. Pressure test results come as a printed sheet. The documentation belongs to you, not to us.

Expertise

Experience with Mechanical and Quartz Calibres

Ticklore's bench technician has worked on mechanical and quartz movements for over fourteen years, with specific study in movement service and rate adjustment. Rotor-driven calibres across a wide production range are handled here — from mid-century manual winds to modern high-beat automatics. Quartz movements receive the same calibre of care as mechanical ones, rather than being treated as disposable items.

What this means in practice

Vintage calibres assessed individually with sourcing time discussed honestly at intake
Rate adjustment across five positions using a timing machine, not by ear
Reversing wheel and rotor bearing inspected, not assumed serviceable
Lubricant grades matched to movement specification, not applied generically
Process

Pressure Testing With a Printout

Water resistance renewal at Ticklore is completed with both dry and wet pressure testing, carried out to the depth rating stamped on the case. The test result is provided as a printed sheet showing the pressure figures reached. This is verifiable output — not a statement that the watch was tested. Owners of dive watches worn in Malaysian seas or pools receive genuine documentation of the case's condition after gasket replacement.

Testing details

Full gasket set: case back, crown, pushers, crystal
Crown tube inspected for thread wear before reseating
Wet test completed to case-stamped depth rating
Printed result sheet included with the returned watch
Service

Communication That Matches the Pace of the Work

Bench work moves at its own pace. Ticklore's approach is to set expectations clearly at intake — including realistic working-day counts — and to contact owners when those expectations change rather than waiting for the owner to follow up. Status notes are available on request at any point during service. There is no contact-centre relay; you reach the technician directly.

Communication standards

Working-day estimate confirmed in writing at intake
Proactive contact if scope or timeline changes
Direct contact with the bench technician by phone or email
Status note available on request — no waiting for a scheduled callback
Value

Transparent Pricing With No Hidden Additions

Service prices at Ticklore are listed and fixed for the scope described. Additional parts — worn reversers, a replacement crown tube — are quoted separately and require your explicit agreement before ordering. There is no parts markup presented without disclosure, and no labour added after the fact. The amount agreed at intake is the amount on the collection invoice, unless you have approved changes.

Pricing clarity

Overhaul: RM 720 — includes all listed scope items
Water resistance renewal: RM 560 — includes testing and printout
Dial archive project: RM 3,950 — includes photography, relume, case service, archival folder
Parts additions quoted and approved before proceeding
Comparison

Ticklore vs. Typical Repair Approaches

Feature Typical Multi-Technician Shop Ticklore
Who handles the watch May pass between intake staff and technicians One person from intake to return
Documentation provided Often verbal only; job card may not be shared Written bench card returned with the watch
Water resistance verification May be stated as complete without printout Printed pressure figures provided
Parts additions May appear on final invoice without prior notice Quoted and approved before ordering
Climate considerations Generic service intervals, standard lubricants Penang-adapted materials and care notes
Dial decisions Usually proceed-or-not; no sample comparison Side-by-side samples before decision is made
What Sets Ticklore Apart

Distinctive Service Features

The Archival Folder

Dial refinishing projects produce a physical archival folder describing every decision taken — photography, comparison notes, correspondence with the refinishing workshop, and the final outcome record. This folder belongs to the owner permanently.

The Stamped Bench Card

Every overhaul produces a stamped card recording each part touched, measurements taken, and the outcome of rate adjustment. This is a physical record, not a digital entry only accessible through a shop's internal system.

Pre-Decision Dial Samples

Before a dial archive project is confirmed, side-by-side comparison samples are prepared — one showing conservation, one showing restoration to factory appearance. Owners make the decision with reference material, not a verbal description.

Case Service During Dial Work

When a dial is away at the external refinishing workshop, the movement and case remain at Ticklore for service. The return is a single event — the watch comes back complete, not in stages.

Milestones

Workshop Record

8+

Years on Jalan Burma

340+

Calibres Serviced

19

Dial Archive Projects Completed

100%

Jobs with Written Bench Card

Figures current as of July 2025

Bench Enquiry

Ready to discuss a service?

Describe the watch and the concern — we will respond with scope and pricing before any agreement is made.

Send an Enquiry